A subject access request (SAR) is the formal term for what happens when someone – in our case, a volunteer – asks for a copy of information you hold about them as part of their rights as a data subject under GDPR. They could ask verbally, in writing or even on social media. Then it’s on you to respond. It …
“Leicester City Council’s Digital Transformation team were able to utilise volunteer management system Assemble to remotely recruit, manage and co-ordinate the large influx of willing volunteers. In the first few weeks of the local lockdown, over 500 volunteers had signed up to help.” Background Leicester City Council adopted Assemble in December 2019 with the intention of managing their 2,000 volunteers …
CRM’s (customer relationship management) systems are a great digital asset for not-for-profit organisations. They are superb at tracking and engaging with large numbers of donors, which in turn enables fundraising efforts to continually grow. The likes of Microsoft Dynamics and Salesforce are great examples of how to do CRM Software beautifully. Their user-friendly cloud platforms offer endless solutions to store …